Privacy Policy
Effective date: November 1, 2026
One Stop Mobility, Inc, doing business as One Stop Mobility, provides this policy for onestopmobility.com and its related booking and rental-support services.
Information and purposes
When you ask about or book a rental, we collect the contact, reservation, equipment-selection, and delivery or pickup information needed for that request. We also handle payment-related information, your communications with us, and the preferences you choose. We use this information to process rentals and payments, coordinate service, answer questions, keep business records, maintain security, and meet legal obligations.
Please give us only practical equipment and delivery needs. Do not send diagnoses, medical records, Social Security numbers, complete card details, or other unnecessary sensitive information through forms, email, texts, or chat.
Providers and disclosures
Providers that support our website, booking, payments, communications, and customer service may process information for those functions. We may share necessary delivery details with a location contact or someone you authorize. We may also disclose information when legally required or appropriate to protect safety, address fraud, resolve disputes, or protect legal rights, subject to applicable law.
Texts and your choices
Rental text updates are optional. We do not sell or provide mobile numbers or SMS opt-in records to other companies or affiliates for their own marketing. Messaging and support providers may process that information to operate the program, subject to appropriate restrictions. Reply STOP to stop texts, or contact [email protected] or 888-493-0509. Opting out does not cancel your rental.
Contact [email protected] or 888-493-0509 to correct booking information, update communication preferences, or make a privacy request. Depending on applicable law, you may have rights to access, correct, delete, or obtain information, or opt out of certain uses. We may reasonably verify your request and will explain applicable limitations or additional steps. We will not unlawfully discriminate against you for exercising privacy rights.
Retention, security and changes
We retain information for the rental and support purposes for which it is needed, and for applicable recordkeeping, dispute, security, and legal requirements. We use appropriate safeguards, but no system is completely secure. We may retain a limited opt-out record to honor your choice. We will post an updated effective date when this policy changes and provide additional notice or consent where required.
Privacy questions and requests: [email protected] or 888-493-0509
Business postal contact: PO Box 71147 Phoenix, AZ 85050